GDPR policy

Inalámbrica Privacy & GDPR Policy

Last updated: June 28, 2025

1.0 Our Core Privacy Principles

At Inalámbrica, we take your privacy seriously.
We believe:

  • Data privacy is a basic human right.
  • We have a duty to protect the information of every user, client, and partner.
  • Data is a responsibility, not an asset to exploit.
  • We will never sell, rent, or share your personal data.
  • We only collect data when it is necessary, secure, and respectful.

2.0 Compliance with Global Data Protection Laws

We comply with:

  • U.S. Federal & State Data Privacy Laws
  • UK Data Protection Act (DPA) 2018
  • EU General Data Protection Regulation (GDPR) 2018
  • Relevant laws concerning AI and biometric data

This policy ensures we’re meeting strict privacy standards across multiple jurisdictions.

3.0 What We Collect and Why

We collect data to improve service quality, personalization, and security across our smart platforms, including AI dashboards, VR interfaces, and IoT systems.

3.1 Website and Platform Analytics

We use Google Analytics and other tools to track user behavior and optimize our digital services. This includes anonymous data like:

  • Device/browser type
  • Geolocation (approximate)
  • Pages visited and duration
  • Clickstream data

All data is anonymized. You can opt out by disabling cookies.

3.2 AI & ML Interactions

If you use our AI-driven tools (e.g., project estimators, predictive maintenance, or smart irrigation), anonymized data may be processed to train our models. We do not use this data to profile individuals, and personal identifiers are stripped from training datasets.

You may opt out of AI learning contributions by contacting us directly.

3.3 VR/AR Platforms

If you use an AR/VR-enabled interface (like virtual jobsite tours), we may temporarily collect usage behavior (like gaze tracking, interaction patterns, session data) to improve experience and safety.

We do not store or sell biometric data.

3.4 Email, Forms & CRM

When you contact us via:

  • Email
  • Contact forms
  • Chat
  • Scheduling links

Your data (name, email, phone, etc.) is securely stored in Perfex CRM and used only for communication and follow-up. You can request full deletion at any time.

3.5 Newsletters

If you sign up for updates, your email is stored securely and used to send you:

  • Product updates
  • Security alerts
  • Exclusive insights

You can unsubscribe anytime via the link in our emails or by contacting us.

4.0 Secure Hosting & Encryption

Our platforms are hosted in U.S.-based data centers with TLS/SSL encryption, regular vulnerability audits, and firewall protection. Traffic between your device and our servers is encrypted via HTTPS.

5.0 Trusted Third-Party Processors

We work with secure, GDPR-compliant processors:

  • Google Analytics (Website tracking)
  • Perfex CRM (Customer relationship management)
  • Traccar (Fleet and equipment tracking)
  • Ubiquiti (Video and IoT systems)
  • OpenAI / LLM providers (for internal AI tools, with anonymization)

These providers do not have permission to use or resell your data.

6.0 Data Breaches

In case of a data breach, we will notify all affected users and regulators within 72 hours, as required by GDPR and U.S. law.

7.0 Social Media Use

If you interact with us on social media platforms (e.g., LinkedIn, Instagram, YouTube), please note:

  • Their terms apply.
  • We won’t collect personal data via social messages.
  • Never share sensitive info via social DMs.

8.0 Cookies

Our website uses essential and analytics cookies for:

  • Login/session management
  • Language settings
  • Security features
  • Performance metrics

You can manage cookies through your browser settings.

9.0 Children’s Privacy (Under 16)

We do not knowingly collect data from children under 16 without parental consent.

10.0 International Data Transfers

If you’re in the EU or UK, your data may be transferred to the U.S., where our servers are based. We ensure data is transferred securely under Privacy Shield-like frameworks and standard contractual clauses (SCCs).

11.0 Your Rights

You can:

  • Request access to your personal data
  • Request correction or deletion
  • Object to processing (especially automated/AI decisions)
  • Withdraw consent at any time

Just email us at info@inalambrica.us.

12.0 Changes to This Policy

We review and update this policy regularly to reflect new tech and regulations.
Last updated: June 28, 2025

13.0 Contact Us

📧 info@inalambrica.us
🖥️ www.inalambrica.us

We’re here to support safe, smart, and respectful technology use.